Counselling & Client Work Courses

Our Counselling & Client Work Training Programs are designed to develop the capacity of counsellors, case managers, support workers and service delivery staff to achieve their expected performance results, and to respond to the range of common frustrations and challenges experienced within their work role in the NGOs, Government sector and related business services. All training programs are based on current evidence-based approaches and models applicable to your sector and workplace context.

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Effective Case Management & Collaborative Care

This training program will improve participants’ knowledge, skills and confidence in all aspects of case management and collaborative care.

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Working with Dual Diagnosis Clients

This training program will improve participants’ knowledge, skills and confidence in working with clients in AOD settings who have co-existing alcohol and other drugs and mental health conditions, to ensure best practice service delivery, and effective management and outcomes for clients.

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Solution-Focussed Brief Therapy (SFBT)

This training program will improve participants’ knowledge, skills and confidence in all aspects of Solution Focused Brief Therapy (SFBT) interventions, and the application of this approach to a range of client issues and worker roles.

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Cognitive Behavioural Therapy (CBT)

This training program will improve participants’ knowledge, skills and confidence in all aspects of Cognitive Behavioural Therapy (CBT) interventions, and the application of this approach to a range of client issues.

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Motivational Interviewing

This training program will improve participants’ knowledge, skills and confidence in all aspects of Motivational Interviewing (MI) interventions, and the application of this approach to a range of client issues.

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Brief Interpersonal Therapy (IPT)

This training program will improve participants’ knowledge, skills and confidence in all aspects of brief Interpersonal Therapy (IPT) interventions, and the application of this approach to a range of client issues.

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Working with Angry, Resistant Clients

This training program will improve participants’ knowledge, skills and confidence in applying a framework, a planned team approach and best practice strategies to effectively work with angry, resistant clients in a range of workplace contexts.

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Critical Incident Management

This training program will improve the skills, confidence and competence of staff at all levels in a range of workplace contexts to de-escalate, prevent and manage both critical incidents, and the post-incident debriefing process.

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Leading Psychosocial Skills Training Groups

This training program will improve participants’ knowledge, skills and confidence to effectively lead psychosocial skills training groups in a range of diverse contexts.

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Dialectical Behavioural Therapy (DBT)

This training program will improve participants’ knowledge, skills and confidence in all aspects of Dialectical Behavioural Therapy (DBT) interventions, and the application of this approach to a range of client issues.

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Acceptance & Commitment Therapy (ACT)

This training program will provide participants with an overview of the key concepts, approaches and application of Acceptance & Commitment Therapy (ACT).

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Narrative Therapy

This training program will provide participants with an understanding of Narrative Therapy (NT) and the application of this approach to a range of client issues.

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Trauma Informed Care & PTSD Interventions

This training program will provide an overview of trauma informed care and PTSD interventions applicable across a range of professions, worker roles and services.

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Resilience & Strengths-Based Practice

This training program will develop participants’ knowledge, skills and confidence in all aspects of applying a Strengths-Based Practice approach to a range of client issues.

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Professional Supervision Program

Professional Supervision involves a flexible, individualised, tailored approach to professional development, which provides a forum to reflect on and address workplace practices, issues and challenges, and receive feedback, guidance and coaching to improve professional competency.

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Other courses are available!

We have designed and delivered numerous customised professional development and training programs for our NGO and Government sector clients to address their specific needs. We deliver training in all areas across Australia including regional and remote areas.

Customised training courses available

We design customised professional development and training programs for NGO and government clients to address their particular needs. We deliver training across Australia including metro, regional and remote areas.

Call our consultants now on +61 (0) 2 8399 0358 or email info@allwoodassociates.com.au for a free, no-obligation quote.

Professional Training & Development Directory 2016-2017

In-house training available Australia-wide, in all cities and regional areas

Our services

Training Services

Achieve optimal results through our tailored courses on leadership, management, performance, counselling, client work and customised training to suit your needs.

Consulting Services

Address organisational challenges including change management, capacity building, guidelines and HR systems development, board governance and more.

Coaching Services

Leadership and management coaching, team coaching, individual staff coaching and mentoring programs, customised to suit your particular organisation.

Psychologist Services

Our workplace psychologists help improve team psychosocial wellbeing and performance, delivering employee assistance, supervision and conflict management programs.

Our clients

"Kerri was a great help to us at The Housing Trust supporting a 360 degree review of our CEO and developing an in-house performance review process. She was a pleasure to work with, delivered what she committed to on time and with professionalism."

- Chair, The Housing Trust

"Kerri is great to work with – she is very collaborative and makes clear contributions. She provides strategic thinking on how to best implement training and ensure that it has impact sector-wide."

– Senior Manager, NSW Health

"The facilitator did an excellent job - the discussions were comprehensive, engaging and flowed well, and we achieved everything we set out to do."

– Workshop participant, ACON

"Kerri never loses sight of the big picture and keeps the whole team on track, while at the same time being meticulous and thorough. The result is our team's latest and very ambitious state-wide project, which involves work with many health services, is tracking well and meeting its goals in a calm and planned manner."

– Project Manager / Analyst, NSW Health

"When developing our Leadership & Change Management workshops I was impressed with the professionalism and thoroughness of the preparation. The workshops were engaging and interactive, keeping all participants involved and ‘on their toes’. Feedback was very positive. I look forward to working with Allwood & Associates again in the future."

– ACHSM, Queensland

"The trainer was a fabulous presenter! Very knowledgeable about our sector, and great facilitation of discussions and information provided."

– Training participant, Braeside Hospital

"Kerri worked as a partner with us to design a suite of programs, including an excellent six month Leadership Coaching Program. She understood our sector and was able to adapt the coaching program to the different learning styles and competencies of participants who all benefited from the program and wanted to continue."

– Training Manager, Mental Health Sector

"The trainer made what is potentially a very dry topic really interesting – there was plenty of group interaction, so we were all kept engaged and I learnt a lot."

– Training participant, Liverpool City Council

"Thank you for not boring us to death with slides! The trainer’s approach was really inclusive and used the participants’ experiences to progress our learning and development."

– Training participant, Commonwealth Rehabilitation Services, WA

"The trainer knew a lot about the topic, but didn’t ‘talk at us’ – I liked the different group activities we did and the way the trainer was able to make everyone feel safe to contribute. I really learnt a lot."

– Training participant, Dept. of Immigration & Citizenship, VIC

"I would like to say a big THANK YOU for the group coaching and one-on-one sessions. I have learnt so much and feel more confident and competent to address complex issues with staff and other services. Thank you also for your encouragement and guidance. I will definitely recommend you to other services."

– Management coaching program participant, Health Service

How can we help you?

For an obligation-free quote or to chat about how we can assist your organisation, call us now on +61 (0) 2 8399 0358 or complete the form below. We offer personal, customised services across Australia, and discounts for NGOs.

How can we help? – global